Video call basics for clients

ExpertBox video meetings let you have high-quality video calls with experts wherever you are in the world.

What to expect from video calls

  • A video call becomes available 15 minutes before an appointment begins.
  • Video calls let you have conversations with up to 12 people at a time. Both experts and the client who booked an appointment can invite people to join the call.

Key features

Video/audio conferencing

Talk with experts face to face (up to 12 participants).

Screen sharing

Use visual aids in your calls by presenting your screen.


Send messages to all call participants.

Video call recordings

Some ExpertBox plans allow experts to record video calls so participants can watch them later.

Control icons

Here’s a list of control keys built into the video call window  to help you navigate:



Leave the call

Enable or disable video

Mute or unmute your microphone

Start or stop sharing your screen

Open video call settings (camera and microphone)

Open chat

Pin video to screen

Invite people to the call

What’s next?