Have a video meeting with expert

Talk with your experts face to face, wherever you are in the world. Keep reading to learn how to have high-quality meetings with ExpertBox:

  1. Join a meeting
  2. Share your screen with an expert 
  3. Chat during a meeting
  4. Change the view
  5. Leave a meeting

Tip: For a list of control keys to use during a meeting, read about video meeting basics.

Join a meeting

You will be able to join the meeting with an expert when it’s time to join your appointment. Here’s how to join a meeting:

  1. Open the Meeting page of your appointment from the Appointments or Chats tab.
  2. Click/tap Join meeting button on the appointment card in chat or sidebar to open the video preview. 

TipYou can join the video preview 15 minutes before the appointment starts to test your headphones and microphone.

  1. Enable or disable your microphone and camera in the window that opens.  
  2. When it’s time for your appointment, click/tap Join to enter the meeting.

Share your screen with an expert

During a meeting, any participant can share their screen. Here’s how:

  1. Click/tap the share your screen icon.

  1. Choose if you want to present your entire screen, a specific application window, or a browser tab.
  2. Click/tap Share.

To seamlessly start a new presentation, click/tap New share. To finish presenting your screen, click/tap Stop share. 

Chat during a meeting

You can use the chat window to write messages, share files, and review messages with an expert during your meeting. You can open the chat window by clicking/tapping the chat icon.

Change the view

Speaker view

By default, the video of your conversation partner will be full-screen. You can switch to a large video of yourself by clicking/tapping the swap screen icon.

Gallery view

If you want to see equal-sized videos of yourself and your conversation partner, you can choose the gallery view by clicking/tapping the gallery view icon.

Leave a meeting

When you’ve concluded your meeting, click/tap the end call icon. Then click/tap Leave meeting in the window that opens to end the meeting.

Tip: The video conference room will remain available until the expert leaves or until the appointment ends. This gives you extra time to finish your conversation.