Delete a team member

If someone leaves your team, you can delete their account from your workspace. Deleting a team member will free a team seat and let you invite another expert to join your team without charge. Only workspace owners and administrators can delete team members.

Keep in mind: This action is irreversible. Once deleted, an account cannot be restored.

What to expect:

Deleting an account is permanent.
Once an account is deleted, team member details are irretrievable.
An account can’t be deleted if a team member has any active upcoming appointments. Before the account is deleted, the team member will need to cancel or complete these appointments.
Workspace owner accounts can’t be deleted. If you’re a workspace owner, you’ll need to transfer ownership of the workspace before deleting your account.

Tip: Workspace owners, admins, and clients can still access messages, files, recordings, and meeting pages associated with a team member whose account has been deleted.

Delete a team member’s account

Workspace owners and administrators can delete a team member’s account from the list of team members and from the expert profile.

From the list of team members

Go to Manage team.
In the list of team members, hover over the team member whose account you would like to delete and click on the three-dot icon.

Select Delete.

Click Remove to confirm.

The account will be deleted immediately, and the team member will be logged out of the workspace.

From the expert profile

Go to Manage team.
In the list of team members, click on the team member whose account you would like to delete to open their profile.
In the General information section, click the Edit icon.

Go to the Account section.
In the Delete user section, click Delete user.

Click Remove to confirm.