Video meeting: basics

ExpertBox video meetings let you provide your clients with high-quality service wherever you are in the world.

What to expect from video conferences

  • Conferences let you have one-on-one conversations with your clients.
  • A video meeting room becomes available once it's time for your appointment. 
  • You can join the video preview 15 minutes before the appointment to test your headphones and microphone.
  • You can always extend the time of your conferences. A video conference room will be available as long as you’re there even after the appointment has ended. 
  • Your subscription plan contains a certain number of video conference hours per month. You’ll be billed an additional $1 per hour for any hours over your monthly allotment.

Key features


Video/audio conferencing Talk with your clients face to face.
Screen sharing Use visual aids in your meetings by presenting your screen.
Meeting recordings Record your meetings and safely store them in the cloud. 
Chat  Send files and write messages before, during, and after meetings.
Keep in mind: Meeting recording is only available for users with Plus or Pro subscriptions. 

Control keys


Here’s a list of control keys built in to the conference window to help you navigate: 

Icon Action
Leave the conference
Enable or disable video 
Mute or unmute your microphone 
Start or stop sharing your screen
Record your meeting
Pause recording 


Meeting settings (camera and microphone)
Open chat
Swap video with your conversation partner
Gallery view

What’s next: