Video call: basics for experts

ExpertBox video calls let you provide your clients with high-quality service wherever you are in the world.

What to expect from video calls

  • A video call becomes available 15 minutes before an appointment begins.
  • Video calls let you have conversations with up to 12 people at a time. Both expert and client hosts can invite members to join a call by sharing a video call link.
  • You can always extend the time of your call. A video call room will remain available as long as you or another expert is there or for at least 15 minutes after the scheduled appointment end time.
  • Your subscription plan contains a certain number of video conference hours per month. You’ll be billed an additional $1 per hour for any hours over your monthly allotment.

Key features

Video/audio conferencing

Talk face to face with up to 11 other people.

Screen sharing

Use visual aids in your calls by presenting your screen.

Meeting recordings

Record your calls and safely store them in the cloud.


Send messages to all call  participants.

Keep in mind: Video call recording is only available for users with Plus or Pro subscriptions.

Control keys

Here’s a list of control keys built into the video call window to help you navigate:



Leave the call

Enable or disable video

Mute or unmute your microphone

Start or stop sharing your screen

Record your call

Pause recording

Open video call settings (camera and microphone)

Open chat

Pin video to screen

Invite people to the call

What’s next?