Edit messages

Mistakes happen. Don’t worry — you can always edit your message even after you’ve hit Send. Here’s how to do it:

On the web

  1. Open the chat with your expert.
  2. Hover over the message you want to edit.
  3. Click the three-dots icon.
  4. Click Edit.

  1. Make changes to your message in the message field.

  1. Click Save to update your message.

Keep in mind: Everybody in the chat can see if a message has been edited.

On mobile

  1. Open the chat with your expert.
  2. Long-press the message you want to edit.
  3. Tap Edit.

  1. Make changes in the message field.
  2. Tap Save.

Keep in mind: Everybody in the chat can see if a message has been edited.